Received my Clean Out Kit at the beginning of August, and sent about 20 items for women. Two weeks later the items were processed and I received my login dashboard details, where I could see all my items. Some of my items were not priced right (some too high, some too low), so I contacted customer service, and they've adjusted the pricing for certains items (they have an algorithm for the pricing). So far, sold 5 items, and will receive my payouts next month. Fairly happy about this!